I run a business. What are my options?

We know this is a hard time for you and your staff, and we’re here to help you get through it. Depending on your insurance and your situation, you may able to make a claim for business expenses or your own loss of income

I’ve caught COVID-19. How can MLC Life Insurance help?

We’re sorry to hear you’ve been unwell – we hope you’re recovering. If you’ve caught COVID-19 and been unable to work, you may be able to make a claim to cover business expenses, credit repayments or loss of income, depending on the type of cover you have. To find out more, check your policy, or read about our different cover types and what they protect.

Life Cover

What it covers

Provides a lump sum payment if you die or you’re diagnosed with a terminal illness

Your cover and COVID-19

There are no specific exclusions for COVID-19 in any of our policies, so you’re covered against COVID-19 in the same way as for any other illness

How it could help

If you were to die from COVID-19, your family could receive a payment to help them pay off debts, take care of day-to-day expenses or invest for the future

Total Permanent Disability

What it covers

Provides a lump sum payment if you suffer a total and permanent disability

Your cover and COVID-19

There are no specific exclusions for COVID-19 in any of our policies, so you’re covered against a disability caused by COVID-19 in the same way as you would be for any other illness

How it could help

If you were to become permanently disabled as a result of COVID-19, you could receive a payment to take care of expenses and protect your lifestyle

Critical Illness (Trauma)

What it covers

Provides a lump sum payment if you are diagnosed with any of the specific critical illnesses listed in your policy

Your cover and COVID-19

There are no specific exclusions for COVID-19, so you’re covered against any health issues it causes, as long as they involve one of the critical illnesses listed in your policy

How it could help

If you caught COVID-19 and your illness resulted in one of the critical illnesses listed in your policy, you could receive a payment to help you and your family take care of expenses while focusing on treatment and recovery

Income Protection

What it covers

Provides a regular income if you can’t work due to sickness or injury (but not unemployment, redundancy or business shutdown)

Your cover and COVID-19

There are no specific exclusions for COVID-19 in any of our policies, so you’re covered against time off work due to COVID-19 in the same way as you would be if you had any other illness

How it could help

If you contracted COVID-19 and were unable to work for longer than the waiting period set by your policy, you could receive a regular monthly payment to help you take care of expenses while you recover

Business Expenses Insurance

What it covers

Covers common business expenses if you can’t work due to sickness or injury (but not unemployment, redundancy or business shutdown)

Your cover and COVID-19

There are no specific exclusions for COVID-19 in any of our policies, so you’re covered against the effects of COVID-19 in the same way as any other illness

How it could help

If you were to be totally disabled by COVID-19 for longer than the waiting period set by your policy, you could be reimbursed for certain business expenses for up to 12 months
See all cover information

I've had to stop trading. How can MLC Life Insurance help?

Income Protection and Business Expenses cover both help protect you when you can’t work due to an injury or illness, which could include illness from COVID-19. However, they don’t cover situations where you’re not sick but your business has had to close.

Can I make a claim under my Income Protection cover

We’re so sorry to hear you’ve had to close your business. If you’ve stopped trading permanently and you have one of these products, you may be able to make a claim for involuntary unemployment:

MLC EasyCover

NAB Mortgage Protect

National Loan Cover

Personal Loan Cover

NAB Credit Card Cover

If you’d like to find out more or make a claim, please complete this easy online form for a response from our specialist claims team.
Claim form

Can I make a claim for Income Protection or Business Expenses?

Income Protection and Business Expenses cover both help protect you when you can’t work due to an injury or illness, which could include illness from COVID-19. However, they don’t cover situations where you’re not sick but your business has had to close.
Read more about Income ProtectionRead more about Business Expenses Insurance

How we can help

Even though we’re working from home, our customer service and claims teams are ready to support you. This hub is designed to deliver news, updates and important information about your insurance and our response to COVID-19.

Choose an option to find out how we can support you.